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Phoenix Synergistics: Personal Contact in a Digital Banking World

Feb 2019 | Face-to-Face vs. Digital | Branches, Call Centers, and Online | Channel Integration
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Survey Topics

  • General Reward Orientation
  • Credit Cards
  • Premium Credit Cards
  • Relationship Reward Programs
  • Debit Cards
  • Marketing Issues
  • Respondent Profile

Methodology

National Survey – The survey will include 1,500 online interviews with consumers age 18 or older.

Contact Mark Sutin at mark.sutin@phoenixmi.com or 609-261-6332 to learn more about this report, individual pricing, and our discounted subscription offerings.

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