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May 19, 2020: Pulse Report – COVID-19 Consumer Sentiment

Fielded: May 15, 2020
Reported: May 19, 2020

The purpose of this report is to provide ongoing visibility into shifts in consumer sentiment, activities, and concerns due to the COVID-19 pandemic.

The US Postal Service received a first-time nod from consumers this week (as its uncertain future made headlines) as did State Farm with its return of a $2 billion dividend to its auto insurance customers; Trader Joe’s and Disney also debuted.

Additionally, this report captures U.S. consumers’ feelings about their personal financial circumstance and their anticipation of the future business and financial environment in the country overall. This is an ongoing study that will be fielded and updated on a weekly basis.

To find out more about how this report can be customized to fit your specific business needs, contact your Phoenix Account Advisor or contact us.

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