Back to Explore

Phoenix Credit Card Monitor®

The Phoenix Credit Card Monitor® is an ongoing syndicated research program. Fielded quarterly, it delivers an exceptionally comprehensive and timely assessment of the consumer credit card market. The Credit Card Monitor surveys a large sample of over 3,000 credit card owners each quarter.

The Credit Card Monitor has over 11 years of historical data for, including ownership and usage of credit card brands, wallet position, rewards and redemption. Each quarterly report provides a detailed analysis of hot topics and a tracking update for key market metrics. The CCM program provides clients an opportunity to include proprietary questions into the main survey to get timely information on key issues.”

Back to Explore
Our retention rates and lengths of engagement reflect our unwavering focus on surprising and delighting each and every customer, each and every time.