Back to Explore

Phoenix Payments Monitor®

The Phoenix Consumer Payments Monitor® has tracked consumer attitudes and behavior in the payments arena for over 10 years. The study provides a detailed inventory of payment products owned and payment services used — both traditional and emerging. The survey contains in-depth sections on point-of-sale purchases, bill payments, checking account activity, walk-up and in-person payments, telephone and online payments, bill payment channels, PayPal, mobile payments, electronic wallets, contactless cards and more. Companion studies also track business-to-business payments and small/medium/large biller trends.

Back to learn
Our retention rates and lengths of engagement reflect our unwavering focus on surprising and delighting each and every customer, each and every time.
CONTACT US