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Phoenix Synergistics: Building Customer Loyalty (December 2021)

Consumer Branch Monitor 2021 (July 2021)

Phoenix Synergistics: Transforming Channels for the New Digital Reality (April 2021)

Phoenix Synergistics: Personalizing the Customer Banking Experience (December 2020)

Elements of the Customer Journey in Marketing Financial Services (August 2020)

Consumer Branch Monitor 2020 (July 2020)

Evolution of Customer Service for Financial Services (February 2020)

Channel Preferences of Mass Affluent Investors (November 2019)

Channel Integration for Financial Services (December 2019 )

Phoenix Synergistics: Self-Service Banking at the Branch (August 2019)

Phoenix Synergistics: Mobile Banking and Payments: The Next Level (July 2019)

Phoenix Synergistics: The Consumer Perspective on Direct Banking (April 2019)

Phoenix Synergistics: Checking Account Switching and Retention (March 2019)

Phoenix Synergistics: Personal Contact in a Digital Banking World (Feb 2019)

Woman filling out payment information on tablet

Phoenix Synergistics: Maximizing Digital Marketing Strategies (Sept 2018)

Phoenix Synergistics: The New Digital Bank Branch (Mar 2018)

Phoenix Synergistics: The New Financial Competitors (December 2017)

Phoenix Synergistics ATMs to Video Kiosk: Consumer Viewpoint (August 2017)

Phoenix Synergistics Mobile Financial Apps: Consumer Reaction (Aug 2017)

Phoenix Synergistics: Optimizing Self-Service Banking (Mar 2017)

Phoenix Synergistics Onboarding Programs: The Consumer Perspective (Feb 2017)

Phoenix Synergistics: The Expanding Mobile Payments Market (Dec 2016)

Phoenix Synergistics: The Mobile Banking Revolution (Oct 2016)

Phoenix Synergistics: Online Financial Management and Advisory Tools (Aug 2016)

Phoenix Synergistics: Evaluating Security and Privacy Issues for Financial Services (June 2016)

Phoenix Synergistics: Omni Channel Strategies for Financial Services (May 2016)

Phoenix Synergistics: Reshaping the Role of the Branch (Mar 2016)

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