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Consumer Branch Monitor 2021 (July 2021)

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Phoenix Synergistics: Transforming Channels for the New Digital Reality (April 2021)

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Phoenix Synergistics: Personalizing the Customer Banking Experience (December 2020)

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Elements of the Customer Journey in Marketing Financial Services (August 2020)

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Consumer Branch Monitor 2020 (July 2020)

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Evolution of Customer Service for Financial Services (February 2020)

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Channel Preferences of Mass Affluent Investors (November 2019)

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Channel Integration for Financial Services (December 2019 )

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Phoenix Synergistics: Self-Service Banking at the Branch (August 2019)

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Phoenix Synergistics: Mobile Banking and Payments: The Next Level (July 2019)

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Phoenix Synergistics: The Consumer Perspective on Direct Banking (April 2019)

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Phoenix Synergistics: Checking Account Switching and Retention (March 2019)

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Phoenix Synergistics: Personal Contact in a Digital Banking World (Feb 2019)

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Woman filling out payment information on tablet

Phoenix Synergistics: Maximizing Digital Marketing Strategies (Sept 2018)

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Phoenix Synergistics: The New Digital Bank Branch (Mar 2018)

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Phoenix Synergistics: The New Financial Competitors (December 2017)

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Phoenix Synergistics ATMs to Video Kiosk: Consumer Viewpoint (August 2017)

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Phoenix Synergistics Mobile Financial Apps: Consumer Reaction (Aug 2017)

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Phoenix Synergistics: Optimizing Self-Service Banking (Mar 2017)

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Phoenix Synergistics Onboarding Programs: The Consumer Perspective (Feb 2017)

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Phoenix Synergistics: The Expanding Mobile Payments Market (Dec 2016)

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Phoenix Synergistics: The Mobile Banking Revolution (Oct 2016)

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Phoenix Synergistics: Online Financial Management and Advisory Tools (Aug 2016)

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Phoenix Synergistics: Evaluating Security and Privacy Issues for Financial Services (June 2016)

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Phoenix Synergistics: Omni Channel Strategies for Financial Services (May 2016)

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Phoenix Synergistics: Reshaping the Role of the Branch (Mar 2016)

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